Standard Support

Between 9am & 5pm (Adelaide time), Mon to Fri (excluding public holidays)

1300 720 102

International: +61 8 7122 5440

helpdesk@thymesoft.com.au

Emergency Out-of-Hours Support

Emergency out-of-hours support is available to all clients (at no additional cost) to assist with urgent issues (eg affecting point of sale, access control, golf competitions, or any other critical daily club operations). 

Between 7am & 11pm (Adelaide time), 7 days a week

08 7122 5448

(Emergency out-of-hours support is diverted to the mobile phone of the staff member currently on-call. It may take a little while to be answered, so please persist. If you reach voicemail then please leave a message including your name, return number and club name, and we will get back to you promptly.)

Remote Support Installer

Thyme Software uses ScreenConnect to provide remote support to our clients. Click the following link to provide us with access to your computer:

Install Thyme Remote Support